We attended a wedding at the Hesperia 5 star hotel, which is now known as Secrets Lanzarote, so we took the opportunity to book into the hotel for a couple of nights and to see for ourselves what it is like.
Our first impressions were excellent – we had a fabulous greeting from Antonio on reception, who explained everything to us, and then suggested a discounted room upgrade. We were brought a chilled glass of cava while we filled in the paperwork and we opted to go for the suite instead of the standard room. Its a long walk from reception to the rooms on the front, but well worth it for the view, and we later realised we could park the car in the “bottom” car park and it was then a very short walk to get to and from it.
The suites at Secrets Lanzarote are fabulous and very large, as befitting a 5 star hotel. They are effectively two bedrooms in one, with one half being a lounge and the other a bedroom with two enormous double beds in it. There’s a dressing room and a bathroom with walk-in shower and Jacuzzi bath. As you’d expect in a five star hotel, there are plenty of lotions and potions in the bathroom. There were very large flat screen TV’s in both rooms, although the only English language channels were the usual news ones. Our double width balcony looked over the lowest swimming pool, and directly out to the ocean. The room was spotlessly clean and there was a well stocked mini bar, and tea and coffee making facilities. We were also provided with bath robes and slippers. My only complaint with the room was that the air-conditioning wasn’t as effective as I would like, and it took a long time to cool the room.
The hotel is on a series of terraces going down to sea level, with swimming pools on each level. Our favourite was the lower one, which has a pool bar and swim up bar where we enjoyed a drink. We watched the hotel being built many years ago, and I love the way all the planting has matured. There’s a wonderful collection of cactuses, plants from the banana family as well as palms, and it all contributes to a feeling of tranquility and calm. Staying there is like being in a little oasis of peace.
The staff throughout the hotel help this feeling – everyone says hello, from the gardeners to the cleaners and waiting staff and they seem genuinely pleased to welcome you to the place.
We didn’t have a chance to use the Spa, but we have been before and it really is world class. I’m always disappointed when spas are charged extra for hotel guests, and that’s the case at The Hesperia, although they were offering a six day deal at €60, which makes it reasonable value for anyone staying for a week.
There’s free Wifi throughout the hotel and no limit on devices. It’s not as fast as I would like, but it does work everywhere.
We didn’t eat an evening meal there, but we did opt for breakfast on both mornings. It’s buffet style, and as well as a large dining room, there is also a shaded terrace. There’s a huge selection of food, ranging from continental to full English, with chefs cooking fresh pancakes and eggs however you want them. The service was once again excellent. One thing I would have liked is some proper croissants, which is my usual choice at breakfast, but there were only the little sweet ones on offer.
Although the hotel is at the “far end” of Puerto Calero, there’s a seafront walkway which goes directly to The Marina, and is about a ten minute, flat walk. The Marina has plenty of bars and restaurants and you can jump onto a water bus from there to Puerto del Carmen.
The hotel seemed pretty full while we were there, but because there are so many large spaces and pools, it never felt crowded or too noisy.
We would happily recommend it to anyone looking for a peaceful, luxurious 5 star hotel to stay in, with excellent service. Its not cheap, but its a genuinely 5 star experience to international standards.
If you’d like a price for your stay at Secrets Lanzarote, we’d love to quote you and arrange it. Just fill in our enquiry form and Julie will get back to you with prices and options. Lanzarote Travel Enquiry
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